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Terms of Service

Last updated: December 2025

Please read these Terms of Service carefully before using SYNO Health. These terms govern your use of our application and services.

1. Acceptance of Terms

By accessing or using SYNO Health services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any changes.

2. Description of Service

SYNO Health provides an AI-powered health companion application designed to help users track health metrics, receive personalised insights, and share structured data with healthcare providers. Our service is intended to support, not replace, professional medical advice and treatment.

3. Medical Disclaimer

SYNO Health is not a medical device and does not provide medical diagnoses or treatment recommendations. The information and insights provided are for informational purposes only and should not be considered medical advice. Always consult with qualified healthcare professionals for medical decisions. In case of emergency, contact emergency services immediately.

4. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, providing accurate information when using our services, using the service in compliance with all applicable laws, and not attempting to access other users' data or compromise the security of our systems.

5. Data Accuracy

While we strive to provide accurate insights based on the data you provide, the quality of our recommendations depends on the accuracy of your inputs. We are not responsible for insights generated from inaccurate or incomplete data entries.

6. Intellectual Property

All content, features, and functionality of SYNO Health, including but not limited to text, graphics, logos, and software, are the exclusive property of SYNO Health and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by law, SYNO Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the twelve months preceding the claim.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time for violations of these terms or for any other reason at our sole discretion. You may also terminate your account at any time through the app settings.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions about these Terms of Service, please contact us at legal@syno.health.

By using SYNO Health, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.